Privacy Policy

For Customers, Consumers and Other Business Persons

Your privacy is important. Read our Privacy Notice to learn how we process personal data. Contact us, if you have any questions.

When we transfer your data abroad, we protect your data with a variety of technical, organizational and legal measures.

We collect your data when you interact with us. You give data to us, when registering for an account etc., but we also collect data automatically using cookies.

We keep your data until the purpose we collected it for has been fulfilled. We may be required to keep some data for longer due to legal requirements.

We use your data to provide you with the best experience possible, from improving our products to providing customer service.

We keep your data safe using appropriate technical and organizational measures.

We will share your data when required to by law, if you provide us with permission or, to help us provide you with the services you have requested.

We encourage you to take control of your data. Please keep your data up to date and accurate.

INTRODUCTION

Your privacy is important to Signify.

We have drafted this Privacy Notice (also referred to as “Notice”) in an easy and comprehensible way in order to help you understand who we are, what personal data we collect about you, why we collect it, and what we do with it. Keep in mind that personal data (in this Notice also referred to as “data” or “your data”) means any information or set of information from which we are able, directly or indirectly, to personally identify you, in particular by reference to an identifier, e.g. name and surname, email address, phone number, etc.

Please keep in mind that since Signify is an international company, this Notice may be replaced or supplemented in order to fulfill local requirements, as well as in order to provide you with additional information on how we process your data through specific Signify products, services, systems or applications. As specific products or services (including web or app-based functionality) may have specific processing of your data, this Notice is supplemented by our product specific notices which provide more specific or additional information on the processing of your data related to the specific product or service. Where applicable we publish an additional (layered) privacy notice as we want you to be informed and to be aware of this. You can find there additional (layered) privacy notices here.

We strongly encourage you to take some time to read this Notice in full.

If you do not agree to this privacy notice, please do not provide us with your data.

WHEN DOES THIS PRIVACY NOTICE APPLY?

This Notice covers how we collect and use your data e.g.

when you visit or use our consumer and customer-directed websites, applications or social media channels;

  • purchase and use our products, services, systems or applications;
  • subscribe to our newsletters;
  • provide to us your goods or services;
  • contact our customer support;
  • join our business events;

or otherwise interact with us (directly or indirectly) in your capacity as consumer, business customer, partner, (sub) supplier, contractor or other person with a business relationship with us.

WHO IS SIGNIFY?

As Signify, we are a global organization leader in the general lighting market with a unique competitive position and recognized expertise in the development,

manufacturing and application of innovative lighting products, systems and services.
When this Notice mentions “we,” “us,” or the “Company,” it refers to the controller of your data under this Notice, namely the Signify affiliate with which you had, have or will have a business relationship or that otherwise decides which of your data are collected and how they are used, as well as Signify Netherlands B.V. (Registration number 17061150 – High Tech Campus 48, 5656 AE, Eindhoven, The Netherlands). Please note that the Signify affiliates include the subsidiary companies in which Signify N.V. has control, either through direct or indirect ownership. You may obtain a list of Signify affiliates by contacting the Signify Privacy Office (you will find the contact details in the below section “what are your choices?”).